Gold's Gym is looking for a General Manager to properly manage and maintain the gym's operational budget, oversee the sales process and systems, manage, monitor, and evaluate the performance of all gym-related managers, monitor the hiring, training, and scheduling of all gym level staff, train and mentor subordinates, delegate, monitor, and evaluate specifically assigned responsibilities of the sales team through the Sales Manager, and manage disciplinary actions involving all gym level employees.
Operational duties include providing and maintaining the highest level of customer service in a high volume retail environment through personal actions and development of the staff, providing effective decision making regarding customer service issues, planning and promoting special events for the gym on a monthly basis using corporate marketing as needed, and ensuring that the facility is clean and operationally sound.
Job qualifications include a high school diploma with five years professional experience, a college degree preferred, fitness industry experience preferred but not required, promotional orientation and ability to direct sales through company required outreach programs, strong customer service orientation with proven results, understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls, and facilities maintenance, excellent verbal and written communication skills, entrepreneurial spirit with open, participative leadership style and drive for excellence, strong work ethic, integrity, and professional demeanor, associate or bachelor's degree in business or related field with two years of management experience preferred, and current CPR certification.
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