This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base. The position offers virtual office (remote). Principal Duties and Responsibilities: Minimum of 10+ years Telecom operations experience in customer service Candidate should be self-managed and driven Responsible for the operational daily management of telecommunications including; Customer inventory Order management Contract management and administration Trouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolution Escalations Billing issues Project coordination of customer moves, adds, change, and disconnect orders Voice and data migrations Ability to maintain positive customer and internal relationships Must have superior skills in communication and issue resolution Candidate must possess a high understanding of Telecom contracts Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex. Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies Ability to understand, analyze and explain Telco USOCs on CSRs You must be able to review telecom order packages, submit to carrier, then manage project through installation Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies Build inventory records utilizing CSRs Review of Daily Responsibilities: Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. Review of Qualifications: 10+ years of high-level experience in a related field operations within a telecommunications company Must have excellent customer service skills and interpersonal skills Must have advanced level skills in MS Office with a focus on Excel Ability to work under pressure and to multi-task Proactive, self-motivated, and determined attitude Customer focused with an eagerness to engage when issues are encountered
...Description Job Description You are the right person for the Mobile Unit Operator position if you are dependable, safety-oriented, and... ...Triad Region. The ability to safely drive the mobile unit to a remote location and set the unit up by engaging slide outs, stabilizers...
JW Michaels & Co., a leading private equity advisory firm in New York City, is seeking a Vice President, Strategy. This senior role involves leading consulting engagements from origination through delivery and managing project teams. Candidates should have prior experience...
...Job Description Job Description Description: About the Role The Maintenance Technician is responsible for ensuring the efficient operation and maintenance of machinery and mechanical equipment in the production facility. This role focuses on minimizing downtime...
...Job Description Job Description Resident Life Experience Associate About Garden Spot Village Garden Spot Village has evolved... ...computer skills. Enjoy working with older adults who have varying degrees of physical and/or memory impairment. Additional Information...
...8/2026 08/16/2026 (13 weeks) Pay: $2,605 $2,917/week Schedule ~ Night Shift ~3648 hours/week ~3 x 12-hour shifts (approx. 7:00 PM 7:30 AM)~ Every other or every 3rd weekend required (Friday/Saturday nights)~ Occasional float as needed Position...