Job Description

Job Title

Purpose of Job:

To deliver superior quality products and services for our guests and communities through leadership, innovation, and partnerships.

Experience and Knowledge Required:

• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Possess a New Mexico Food Handler's card upon start date.

Essential Functions, Responsibilities, and Duties:

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.
• May include leadership tasks involving inventory oversight, ordering, and supply management.
• May include leadership tasks of scheduling for shifts.

Attributes:

• Strong leadership skills
• Positive attitude
• Heart of a servant
• Fun/enjoyable

Extent of Public Contact:

• Local community members
• Local city leaders
• Local vendors

Physical Demands:

• Stand on feet for 6 hours at a time
• Ability to lift 30 pounds

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